STORY: Changing travel trends are driving up airlines’ operating
costs and hurting revenue even with strong demand
It's left carriers guessing at what
the 'new normal' looks like
Source: Analysis of U.S. TSA data
Passenger traffic has fallen 14% on average this year
on Tuesdays and Wednesdays compared to Mondays
Traffic picks up again on Thursdays
That’s led one U.S. carrier, Frontier Airlines,
to slash mid-week flights by 20%
And no-show rates have gone up as customers
change their travel plans more frequently
Passengers are also booking further out
Delta’s CEO ascribed it to an elimination of flight
change fees and customers locking in travel opportunities
Source: Hopper
That’s cooling domestic airfares, with the average
round-trip declining 15% to $285 in April from last year
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